Webinar: Usability and the User Experience

We’d like to thank all of you who attended the Webinar on June 13th.

Knowing that some of you were unable to attend, we are providing you with a recorded version of the 9:00 PM session and slideshow (PDF 4 MB) for your convenience.

Presenter: Clara Hall

Clara’s Biography:  Clara is the Deputy Director of the Office of Design. She has been with IIP for more than 10 years and provides the bureau with insights and recommendations at every stage of the design process through user research, analytics, and evaluation.


After attending this webinar, you’ll be able to:

  • Understand some of the psychology concepts that affect web design
  • Recognize user-friendly web content
  • Explain usability vs. user experience
  • Recognize IIP research and evaluation tools and how to take advantage of them