Please use the template below for requesting a site update from the Embassy Service Desk Team:
Content to Post: Please be very specific about the content to be posted, include a Word Document with the text if at all possible. Please understand that any content submitted may have its formatting edited to comply with the Publishing Standards.
Related Images: Please attach images in their original .jpg or .gif format (do not include them in the Word document) and supply us with the following:
- Where should the image go?
- What is the caption (remember to make this as brief as possible, there is a character limit in this field)
- What is the ALT Tag?
- Who should receive credit for the photo?
Note: Images that do not contain this information will not be posted, as it is required to maintain section 508 compliance.
Location of Content: Please provide us, in detail, where the content should be placed within the site. For example; as a “Press Release post and in the Home Page Slideshow”.
E-mail request to: gpadigitalhelp@state.gov
Request Example:
Content to Post: Please see attached Word Document
Related Images:
img1.jpg: Caption – Ambassador Smith gives a speech. ALT: Photo of man at podium. Credit: State Dept. (place in Latest Embassy News)
img2.jpg: Caption – Ambassador Smith greets visiting dignitaries. ALT: Photo of man shaking hands with group of people. Credit: AP Images (Place on page)
Location of Content: Press Release post in News & Events, Home Page Slideshow
Special Requests: Please contact me if there are any questions.
Note: When attaching images or documents to requests, be sure to use the “attach” feature in your e-mail program. do not just paste them within the document, as this can cause issues with our ticket system.
