Documentation

Customer Support Services

The Help Desk provides 24/7/365 customer support for all users of the MWP. All requests for technical assistance or site update services must be sent to: gpadigitalhelp@state.gov so that a member of our support team can assist as soon as possible.

The nature of the platform makes it easy for our team to step in and assist if there is a situation at Post that prevents the local team from updating the website. We offer long-term support services and will be happy to provide additional information to any interested users. Please email the help desk at: gpadigitalhelp@state.gov for more details.